About Us
At CRAKD, we don’t just repair devices—we solve problems, restore connections, and bring peace of mind to our customers. Our story began 15 years ago in the Marine Corps, when our founder fixed a fellow Marine’s phone that had been thrown across a parking lot. That first repair sparked a passion for troubleshooting and restoring devices, one that grew into a business built on integrity, quality, and accountability.
Over the years, our founder honed their skills by repairing devices for friends and family, buying broken phones to restore and resell, and eventually working for a major cellular provider as an SMB account manager. CRAKD is the culmination of these experiences, blending technical expertise, professional insights, and a dedication to exceptional customer service.
We take pride in tackling even the most unfamiliar device issues, finding innovative solutions, and delivering repairs you can trust. Rooted in the values of integrity and community, CRAKD isn’t just a repair shop—it’s a place where passion meets precision, and customers are treated like family.
Thank you for choosing CRAKD. We’re here to help keep your devices, and your life, running smoothly.